Directv User Manual H20 User Manual

2WelcomeWith its astounding variety of channels and choices, crisp digital-quality picture and sound and one-of-a-kind sports and events, DIRECTV® HD

3What You Can WatchWith the DIRECTV HD Receiver, you have access to all types of televised programming, including:4 DIRECTV high-defi nition and stand

4Installation and ActivationIf you or a professional installer have not yet connected your DIRECTV Plus HD Receiver and other components, please see A

5ACTIVEINFOSELECTMENUi480p720p1080iYour equipment may not look exactly like the model illustrated.Locate the access card that came with your DIRECTV

6OFF AIR INSATELLITE INUSBS-VIDEOOUTCOMPONENTOUTVIDEO OUTAUDIO OUTDIGITALAUDIO OUT(OPTICAL)HDMIAC INRF REMOTEANTENNAPHONEJACK51111 768 11 1249 1037722

7Connect video, audio, your satellite dish, a phone line, power, and you’re done!6) COMPONENT OUT/ YPbPr (G, R, B) – Provides good HD picture quali

“” Now let’s watch some TV!

9Chapter 2What’s On11 Watching TV15 The Guide17 Autotune19 Pay Per View

11Watching TVNow that everything’s set up, you’re ready to grab your remote and start surfi ng! With the MODE switch to the left (under the DIRECT

WARNINGTo reduce the risk of fire or electric shock, do not expose this product to rain or mois-ture. The apparatus shall not be exposed to dripping o

61 2 3 4 5 7

13The Channel BannerAny time you tune to a channel, the Channel Banner appears across the top of the screen, displaying info on the channel and show y

15The GuideOverview of the DIRECTV Advanced Program Guide® e Guide displays listings of current and upcoming programs for up to 7 days in advance. F

16Getting Around in the GuidePress the GUIDE key on your remote, then choose how you want to fi lter the Guide (or press GUIDE twice to skip the

17 AutotuneAn even better way to catch all your favoritesAutotune is a great way to see your favorite programs on your schedule. You won’t forget to t

18Changing Autotune Options/Canceling an AutotuneOnce you have scheduled a program to autotune, you can change the autotune options or cancel the auto

19 Pay Per ViewThe Latest Movies, 24 Hours a DayYou don’t have to go out for the best and biggest movies and special events! Recent hits and events li

“”This is no ordinary menu... It’s really, um, quick!

21Chapter 3The Quick Menu22 Using the Quick Menu22 Settings24 Audio Options24 Dolby® Digital25 Category Sort26 Pay Per View26 Find By27 Date &

iiiThis reminder is provided to call your attention to articles 810 and 820 of the 2002 National Electrical Code. Refer to article 810, in particular

22Using the Quick MenuPress MENU on your remote to easily access DIRECTV® features. Once the Quick Menu is displayed, use the UP and DOWN arrows

23Sat & Ant (Satellite & Antenna):  is option is useful if your DIRECTV® HD Receiver has lost signal strength, or you need to realign your s

24FavoritesCheck the current status of your Favorites list(s) by clicking here, and make changes if you like. See page 28 for more details. Pare

25 Dolby* Digital e recommended audio format for HDTV is Dolby® Digital.Your DIRECTV HD Receiver is capable of reproducing 5.1-encoded audio: fi ve

26 Category Sort is feature lets you temporarily arrange the Guide to list only programs in a particular category such as Movies, Sports or News. 

27Find ByWould you like to locate a particular program, movie or sports event you want to see — even shows starring a favorite actor, or games with yo

28 Date & Time is option gives you a convenient way to jump several days ahead in the Guide, without having to scroll through pages of programs.

29Caller ID & Messages is feature lets you receive important messages from DIRECTV about your service. Also, if you have Caller ID service*, y

30TIPSELECT Parental Controls Parental Controls enables parents to place certain restrictions on just who’s watching what, and require a p

31Other ShowsTo block programming that has no rating — such as news and sports — select the Other tab.Channel BlocksYou can block viewing of a cert

To place batteries in your remote control:1. Remove cover from the battery compartment by sliding it downward.2. Insert 2 AA batteries (supplied), ma

32Locked Unlocked Temporarily UnlockedNow, lock itOnce you’ve set the restrictions you want, choose Lock Now from the left menu. You’ll be directed

33Note: If you have Parental Controls set and temporarily unlocked, turning the receiver power off will relock the box. Making multiple entries

“”Is there anything else you want to know? It’s probably here in the back...

35Chapter 4Other Info36 Troubleshooting45 Limited 90-Day Warranty50 Product Information51 DIRECTV PROTECTION PLAN53 FCC Customer Information

36 TroubleshootingMany problems can be corrected by performing a simple reset of the DIRECTV® HD Receiver. If you experience image freezes, audio fre

37upgrades. Do not unplug your receiver while an upgrade is in progress. Please consult the System Info screen to check for an upgrade or modifi cation

38 Problems with Caller ID4 You must subscribe to Caller ID service through your local phone company. Also, check to be sure your Caller ID feature

39Turns off while playing4 Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds, then turn on again.4

40Blank screen4 Check that all components connected to the input jacks are turned on.4 Try another channel.4 Your DIRECTV HD Receiver may be hooked

414 Your satellite dish antenna may be incorrectly confi gured. Check the dish type set in your receiver’s preferences and change if necessary. Press

“”Welcome to the DIRECTV Family!

42Remote Control ProblemsP r o b l e m s w i t h t h e r e m o t e c o n t r o l4 Check that nothing is between the remote control a

43Fine-Tuning the SignalIf you self-installed your satellite dish antenna, you may have already used the Satellite Setup section of Guided Set

445) Highlight the System Test tab and press SELECT, then press SELECT on Run Test.6) If your system does not pass the system test, check any of the

45Limited 90-Day WarrantyDIRECTV warrants your DIRECTV HD Receiver (Model Number: H20) and any included accessories against defects in material or wor

46All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires

47service access or “back doors” will void this limited warranty. 4 Reception transmission problems caused by signal conditions, telephone line, or

48To Get Warranty Service... Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-80

49SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YO

50Product InformationKeep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial and

51 DIRECTV PROTECTION PLANProtect your DIRECTV® System with the DIRECTV PROTECTION PLAN. For a low monthly fee, the DIRECTV PROTECTION PLAN covers the

viThis is theTable ofContentsGetting StartedWelcome ...

52*A fee of $49 for standard IRD equipment, $249 for DIRECTV DVR, DIRECTV PLUS DVR or Ultimate TV equipment, $400 for HD equipment, or $1,000 for DIRE

53 FCC Customer Information is device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device

54will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determ

55rules and requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to

56If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number l

57Appendix AInstallation58 Before you begin58 Hardware Reference62 Making the Video Connections64 Making the Audio Connections66 Making the Basic

58You can find additional information and the latest updates at DIRECTV.com.TIPBefore you beginYour satellite dish antenna must be installed before yo

59Cables & ConnectionsHDMI Jack and Cable e DIRECTV HD Receiver incorporates HDMI™ [or High-Defi nition Multimedia Interface] technology. HDMI o

60Digital Audio Outputs (Optical Jack and Cable) e Digital Audio Optical cable provides the best quality audio.  e jack and cable use light to sen

61Choose Your Setup ere are several ways to connect your receiver to match your particular equipment setup and to gain optimum signal quality. 

viiImportant: This device incorporates an anticopy process technology that is protected by U.S. patents and other intellec-tual property rights. The a

62Making the Video ConnectionsChoose one of the following connections:• Best (HD Video and Digital Audio): Connect the HDMI cables to the HDMI jack

63Connect Video Cables – The back panels of your equipment may not look exactly like those illustrated.SATELLITE INS-VIDEOOUTDIGITALHDMIAC INRF REMOTE

64NoteIf your TV only has one audio input jack use AUDIO L (white) jack on the back of the DIRECTV Receiver to make the connection.Making the Audio Co

65Connect Audio Cables – The back panels of your equipment may not look exactly like those illustrated.SATELLITE INDIGITALAUDIO OUT(OPTICAL)AC INRF RE

66Making the Basic Connections1) Connect DIRECTV HD Receiver to Satellite Dish. Connect the RG-6 RF coaxial cable from your satellite dish to the jac

67Connect Other Cables – The back panels of your equipment may not look exactly like those illustrated.OFF AIR INSATELLITE INUSBS-VIDEOOUTDIGITALAUDIO

68 Guided SetupNow that your receiver and equipment are all hooked up and plugged in, you’re ready to complete setup to begin enjoying your DIRECTV

69Now, let us lead the way… Simply follow the onscreen directions to complete your setup functions. If you’ve installed your satellite dish and system

70 Programming Your Remote ControlYou may have already programmed your remote control during Guided Setup, but if you didn’t, or you want to make cha

71Using an IR/RF Remote to Control Your DIRECTV HD ReceiverYou can skip this section if you do not have an RF Remote Antenna and RF Capable Remote (

“”Are you ready to watch totally cool, high-defi nition TV?We thought so.

72Receiving Local “Off-Air” Broadcast Channels e DIRECTV HD Receiver can receive both satellite and locally transmitted, off -air broadcast channels,

73Appendix BHigh-Def 10174 About High-Definition77 Options For Changing Video Output 79 Supported Resolutions and Formats80 Wide-Screen vs. Standar

74About High-DefinitionWhat is HD, and how does it diff er from regular TV? To learn more, here’s some helpful information about high-defi nition and yo

75 Resolution & InterlacingTwo elements that determine the quality of a TV picture are: ResolutionIf you’ve ever looked very closely at your TV,

76 Aspect RatioIn addition to resolution and interlacing, a television picture is also defi ned by its aspect ratio—referring to the shape of the scree

77Options For Changing Video Output In order to optimize the display of programs on your television, you may occasionally need to change the resolu

78program’s native resolution.  e FORMAT key allows you to easily cycle all resolution and format settings with a single key until the picture disp

79Supported Resolutions and Formats e tables on the next page show the formats and resolutions supported by the DIRECTV HD Receiver, the interaction

80Wide-Screen vs. Standard Formats4:3 TVs Showing 16:9 programsFor a standard 4:3 TV showing a wide screen program, the program is too wide to fi t on

81If your display is a 4:3 format TV or monitor, your format options include these:For 4:3 program signals:Fills TV ScreenFor 16:9 program signals:

1Chapter 1Getting Started2 Welcome4 Installation and Activation5 DIRECTV HD Receiver Front Panel6 DIRECTV HD Receiver Rear Panel

8216:9 TVs Showing 4:3 programsFor a wide screen 16:9 TV showing a standard 4:3 TV program, the program is too tall to fi t the screen. Your choices he

83If your display is a 16:9 format TV or monitor, your format options include these:For 4:3 program signals: Pillar Box

“” Now let’s watch some TV!

85AAccess card 5, 43, 44, 69Analog TV 74ARROW keys 5Aspect Ratio 76, 77Audio options 13, 24Dolby® Digital 5.1 24Language 24Autotune 17BBatteri

86IndexMMENU key 5, 22, 26, 27, 32, 41, 43, 62, 68Messages 13, 28, 29Mode switchremote control 43Movie ratings 30MUTE key 11, 44, 70NNotifi cation

87TTemporarily unlock 32Timer 39To Do List 18, 19Troubleshooting 36Tuning to 42Tuning to a program 42TV Aspect Ratio 77TV ratings 30UUnlock a

Notes

Notes

90ACTIVATION OF PROGRAMMING MAY BE SUBJECT TO CREDIT APPROVAL AND REQUIRES VALID SERVICE ADDRESS, SOCIAL SECURITY NUMBER AND/OR MAJOR CREDIT CARD. DE

Icon ReferenceArrow Icons Indicate that a show’s start or end time is earlier or later than is visible in the Guide program cell. LEFT an