DirecTV D10-200 User Manual download pdf (Page 4)

Limited 90 Day Warranty

DIRECTV warrants your DIRECTV

Receiver (Model Number: D10-200) and any included

accessories against defects in material or workmanship for a period of ninety (90) days

after the date of purchase.

WHO IS COVERED?

You must have proof of purchase to receive warranty service. A sales receipt or other

document showing that you purchased the product is considered proof of purchase.

THIS LIMITED WARRANTY EXTENDS ONLY TO THE ORIGINAL CONSUMER PURCHASER

OR ANY PERSON RECEIVING THE DIRECTV

RECEIVER AS A GIFT FROM THE ORIGINAL

CONSUMER PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE. THIS

WARRANTY DOES NOT EXTEND TO COMMERCIAL USERS. THIS PRODUCT IS NOT

AUTHORIZED FOR USE OUTSIDE THE UNITED STATES AND ANY SUCH USE VOIDS THIS

WARRANTY.

WHAT IS COVERED?

Warranty coverage begins the day you purchase the product. For ninety (90) days from

the purchase date, at the option of DIRECTV, the DIRECTV

Receiver will be repaired or

replaced with a new, repaired, refurbished or comparable product (whichever is deemed

necessary) if it becomes defective or inoperative. This exchange is done without charge

to you for parts and labor. You will be responsible for the cost of shipping to and from

the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace the

Receiver then DIRECTV may, at its sole discretion, refund the price you paid for the product

or the current retail price of the product. All products, including replacement products, are

covered only for the original warranty period. When the warranty on the original product

expires, the warranty on the replacement product also expires. After ninety (90) days from

the date of purchase, you pay for the replacement of all parts, and for all labor charges.

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED

WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

WHAT IS EXCLUDED?

Your warranty does NOT cover:

• Labor charges for installation or setup of the product.

• Installation, performance of, or repair of: audio/video cabling, telephone line, or

accessory attachments used with the product.

• Product replacement because of misuse, accident, lightning damage, unauthorized

repair, or other cause not within the control of DIRECTV.

• Incidental or consequential damages resulting from the product. SOME STATES DO NOT

ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE

ABOVE EXCLUSION MAY NOT APPLY TO YOU.

• Any modifications or other changes to the product, including but not limited to software

or hardware modification in any way other than as expressly authorized by DIRECTV

will void this limited warranty. Except in the case of hardware or software provided by

DIRECTV, installing software modifications “hacks” or utilizing service access or “back

doors” will void this limited warranty.

• Reception transmission problems caused by signal conditions, telephone line, or cable or

antenna systems outside the unit.

• A product that has been modified or adapted to enable it to operate in any country other

than the country for which it was designed, manufactured, approved and/or authorized,

or repair of products damaged by these modifications.

• A product used for commercial or institutional purposes.

• DIRECTV makes no warranty that the access connection will be a local (not long

distance) phone call.

• The continued provisioning of any of the programming and other services delivered

through the Receiver including but not limited to television programming, show

information, program guide data, and scheduling information.

MAKE SURE YOU KEEP...

Please keep your sales receipt or other document showing proof of purchase. Attach it to

this User Guide and keep both nearby. Also keep the original box and packing material in

case you need to return your product.

BEFORE REQUESTING REPAIR SERVICE...

Please check the troubleshooting section of this guide. This may save you a call to DIRECTV

Customer Care.

TO GET WARRANTY SERVICE...

Warranty service will be provided by DIRECTV. If you believe you need service for your

Receiver, contact DIRECTV at 1-800-DIRECTV (347-3288). A representative will go through

a diagnostic checklist with you. If it is determined that the product needs to be returned for

service or exchanged, you will receive a return authorization number. The representative

will give you complete shipping details.

TO GET OUT-OF-WARRANTY SERVICE...

To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV (347-3288) for

information on the possibility of and any costs for repair or replacement of out-of-warranty

products.

REMEMBER...

Record the model and serial numbers found on the product below.

MODEL # _____________________________________________

SERIAL # _____________________________________________

D10-200 CHAPTER 0-ENG_01 8/9/04 10:00 AM Page 6

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DirecTV D10-200 User Manual Page 4

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